System Hangs at “Please Wait…” Screen
Problem:
System hangs on the Please Wait... screen while loading BootIt BM.
Cause:
The Please Wait... message is displayed while the mouse driver is being loaded. Generally, if the system hangs at this point, there is a problem loading the mouse driver.
Solution:
- Ensure that the keyboard is not plugged into the PS/2 mouse port.
- If using a USB mouse, try using the PS/2 mouse port intstead. USB-to-PS/2 adapters are available for this.
- Try creating the BootIt BM Setup media with mouse support disabled, then reinstall BootIt BM.