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Screen Remains Black (No Mouse Cursor Either) When Booting from the Installation Diskette

This problem can occur when the video adapter chipset is not supported. To work around this issue:

  • First, try an alternate video method when you create the BootIt BM Setup media. For example, if you tried VESA Video, try Chipset Video.

  • If it still does not work, try selecting the Standard VGA - 16 Colors option.

  • You may need to upgrade your system BIOS and/or graphics card firmware.

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