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Message: “Unable to Copy the Required Component from the Current Directory to the Windows Driver Directory” During PHYLock Install

Problem:  When attempting to install PHYLock, you receive the following error message:

Unable to copy the required component from the current directory to the windows driver directory.

Cause:  One or more of the following applies:

  • The contents of the PHYLock distribution ZIP file were not fully extracted prior to running PHYLock setup.

  • The user attempting to install PHYLock was not logged in as a member of the Administrators group on the local system.

Solution:  Ensure that each of the following conditions are met:

  • The contents of the PHYLock distribution ZIP file must be fully extracted prior to running PHYLock setup.  If you are using a version of Windows that supports the "compressed folders" feature (e.g. Windows Me, Windows XP, Windows 7), please see the article Special Note for Opening ZIP Files Using Compressed Folders.

  • The user attempting to install PHYLock must be logged in as a member of the Administrators group on the local system, or the "Run As" command must be used, with the login credentials of a member of the Administrators group on the local system supplied.  For information on using the "Run As" command, please refer to the link below.

How To Enable and Use the "Run As" Command When Running Programs in Windows (Windows 2000/XP/2003)

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